Editorial Review

Timbuktu Pro puts the power of remote control, file transfer, and communications on your desktop. Timbuktu Pro is ideal for people who own more than one computer, or who need to collaborate with others over a local area network, through a modem, or over the Internet. Timbuktu Pro is ideal for help desk, server, and Web administrators. Experience the freedom to go anywhere knowing you can access your computer from home, hotel, remote office, or wherever you are.Read more

Subjects:  1. Checkup help desk check up maintenance    2. Remote access    3. Computer software (programs)   

Editorial Review

The built-in Windows Direct Cable Connection (DCC) tool allows userstohook up two PCs and transfer data between them. But this arcane application isdifficult to get working, even on systems with the same operating systems.LapLink, the company that made a name for itself with its notebookconnectivityproducts, has brought us PCsync, an easier-to-use version of DCC that includesspeedy USB transfers for Windows 98 systems and above. Read more

Reviews (7)

Difficult to Get Running and Horrible Technical Support
I recently purchased PCSync 2.0. In order to get the software running, it necesitated several calls to LapLink's technical support line. In each case, their representatives were surly and discourteous. When I contacted the manager of technical support, I was told that they would no longer assist me. At that moment it became very clear where the A-OK for the technical support department's behavior stemmed from. In order to run the product takes an extensive amount of reading through manuals and help files. All-in-all PCSync is far too difficult to operate and their technical support problems are insurmountable. Seekers of file transfer software would be better advised to look at another product.

Out of Date -- Doesn't Work
First of all, there's a PCsync 2.0 which Amazon doesn't offer at this time.Secondly, if you're looking for a product to move files from an old to new computer as I was looking to do, don't bother with this product.Spend your money on a Zip drive or use your CD burner drive to transfer files.The only useful help documents are on the website, there are no manuals and the CD-based help files are of the generic "make sure your computer is on" variety.The USB drivers are installed, the program displays them, but can't connect them -- aaargh!

Forget it!!!!
After 2 nights of attempting to get this product to work, I finally attempted to call customer support. I used the online chat feature with a support technician. Instead of giving me the information that I needed, they sent me on a wild goose chase, hunting down tech note after tech note. While I like the idea of online chatting with a support rep, this was far from helpful. One of the most important steps in setting up the connection is to make sure that once you have installed the product on both PC's, you must then share the files. I was never able to find this in the Quick Guide. This should be the first thing that the online support should tell you and not send you chasing after technotes. I was never able to get the transfer working with the USB port, so I had to use the serial port. The program initially indicated that the total transfer would take a little over 3 hours. The time would slowly decrease, only to increase again. The total time indicated never went over 3 1/2 hours. However, the total time that it took to transfer about 750 mg was just under 24 hours.Would I use this again? Only because there really is no other choice when you are trying to move files from one PC to another. I just think that this product could be great, but it has a long way to go. ... Read more

Reviews (1)

No longer supported by Symantec
This product is no longer being supported by Symantec.It is available as a free download at their site as it has been discontinued.Once again, there is no support for this product. ... Read more

Editorial Review

Close-Up 6.5 lets users running DOS or Windows 3.x or 95 work remotely at high speeds. Close-Up provides security in file transfers by integrating with popular antivirus programs, alerting you of potential infection. In addition, Close-Up protects your valuable files and data from unauthorized access with multilevel password security.Read more

Editorial Review

Timbuktu Pro 2000 puts the power of remote control, file transfer, andInternet communications on your desktop. It provides a solution for mobileworkers, telecommuters, day extenders, and users who need to connect and communicate with other computers across the Internet, over directtelephone lines, and across multiple platforms.Read more

Subjects:  1. Checkup help desk check up maintenance    2. Remote access    3. Computer software (programs)